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Blue Smoke

Internet Bank BACK-OFFICE

The Internet Bank Back Office is a powerful web application designed for bank employees to efficiently manage and interact with client information. It provides access to multi-currency accounts, payments, cards, messages, applications, and client profiles, offering a comprehensive view of user data and activities.

Key features include user management, allowing staff to create and administer client profiles, with customizable permission settings for flexible and secure access control. The platform displays detailed client product information and enables tracking of payments and statements, ensuring transparent financial oversight.

Employees can also use the integrated messaging system to communicate with clients or colleagues, while the news publishing feature allows for the creation and sharing of important updates. This system ensures a streamlined workflow, improving client service and operational efficiency within the bank.

Functionality

  • Configuration of departments
  • Configuration of Employees access and rights
  • User management
  • Ability to view product information as a client sees it in Internet Bank
  • Configuration of a customer's signature model
  • Configuration of account limits
  • Communication module for messages between customers and employees, including attachments
  • Processing of customer orders (Approve/Reject)
  • Processing of customer payments
  • Distribution of news and notifications to customers
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